Workplace Violence Essay

770 Words Dec 3rd, 2005 4 Pages
A major component of any workplace violence program is prevention. Program development and union involvement, are important parts of a workplace violence prevention program in government. There are specific measures that can be taken to reduce the risk of violent behavior.
The first question many people ask when starting to develop a workplace violence prevention program is, "how can we identify potentially violent individuals?" It is understandable that people want to know this -- and that "early warning signs" and "profiles" of potentially violent employees are in much of the literature on the subject of workplace violence. It would save time and solve problems if managers could figure out ahead of time what behaviors and personality
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Agency planning groups should ensure that the appropriate staff member (or an incident response team) is prepared to assist supervisors and other employees in dealing with such situations.
Training is a critical component of any prevention strategy. Training is necessary for employees, supervisors, and the staff members of each office that may be involved in responding to an incident of workplace violence. Training sessions conducted by the agency's staff are particularly helpful, enabling employees to get to know experts within the agency who can help them when potentially violent situations arise. Employees and supervisors seek assistance at a much earlier stage when they personally know the agency officials who can help them. The following are types of training that have proved effective in preventing violence and other threatening behavior.
· Explanation of the agency's workplace violence policy;
· Encouragement to report incidents;
· Ways of preventing or diffusing volatile situations or aggressive behavior;
· How to deal with hostile persons;
· Managing anger;
· Techniques and skills to resolve conflicts;
· Stress management, relaxation techniques, wellness training;
· Security procedures, e. g., the location and operation of safety devices such as alarm systems;
· Personal security measures; and
· Programs operating within the agency that can assist employees

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