Quality Management Essay
Six Sigma is a measure of total quality that strives towards near perfection in customer satisfaction. According to Gosnik, (2010, p.206) “It is a methodology and set of tools - define, measure, analyze, improve, control, which help to reduce quality problems to less than 3.4 defects per million or better”. Eliminating defects as well as focusing on research and development can assist Hartman in maintaining the competitive edge the industry desires.
Requirements of System
The requirements contain building a platform that will require maintaining communication, focusing on quality, improving quantity, and improving quality tools so that each will work effective and favorable manner. Measuring quality to ensure that the right quality tools are being implemented is a major factor. Maintaining the proper guidance for adherence to policies and maintaining communication is very important. Management should be involved in the process as a means of ideas and opinions that may come up.
Six Sigma has great potential and offers help to improve quality tools that are already in place. Data, problem-solving, and systematic analysis will begin to improve. Hartman is a company that produces plastic injection molding. Quantity and quality are very important as the