Motivational Theory in Practice at Tesco Essay

2515 Words Jul 14th, 2014 11 Pages
Motivational theory in practice at Tesco

Curriculum Topics • Motivation • Taylor’s theory • Mayo effect • Maslow and Herzberg

Introduction
Tesco began in 1919 with one man, Jack Cohen, a market stallholder selling groceries in London. TESCO was formed out of a merger with T.E. Stockwell from whom he purchased tea for sale on the stall. The first store opened in 1929. Since then, Tesco has expanded across the world. It now has over 2,200 stores including hypermarkets and Tesco Express outlets to meet different customer needs. As a conglomerate Tesco also offers alternative goods and services such as insurance, banking and online shopping. With net profits of around £3.4 billion Tesco has become the largest British retailer and one of
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It requires less supervision and demonstrates pride in its work, making a greater impact on the customer. Motivated employees have greater concentration and are less likely to make mistakes, cause accidents or be involved in conflict. They are also likely to show greater loyalty to the company and have less absenteeism. An unmotivated workforce will be the opposite, being dissatisfied with its role in the work environment. This can negatively affect both the quality of the work as well as how efficiently employees carry out their jobs.

Conglomerate: A group of businesses joined in a single entity. Each of the businesses focuses on a different product or service area.

Net profit: The gross profit less all fixed overheads and other expenses. Logistics: The logical organisation of a cost-effective supply chain.

Motivation: Attracting a person to do something because he or she wants to do it.

Skills: Specific abilities and capabilities.

Tesco | Motivational theory in practice at Tesco

GLOSSARY

Tesco considers that the business depends on two groups of people – customers and staff. It appreciates that staff are unique and have diverse lifestyles outside of work. To this end Tesco supports staff with a work/life balance and offers reward through: • flexible working • free or reduced rate health benefits • discount gym membership • competitive salaries • staff discount • company

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