Ethics Essay examples

735 Words Apr 9th, 2015 3 Pages
Case Study
Quality Management: Signing Off on a Substandard Product
Lauren's first job after graduation from Santa Clara University was working as a quality engineer with a highly respected technology company. She had to monitor the manufacturing process and make sure that all products met customer specifications. Just three months into her position, the company booked a very large deal with a strategic customer, helping establish the company's dominance in the industry.

Specifically, Lauren's company was designing a device that would be integrated into another company's product. The customer contracted out this work because they were experiencing rapid growth and cannot meet demand otherwise. They picked Lauren's company because of
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What should Lauren Do?

Making an Ethical Decision

Directions: First, chose one to analyze. The 9 questions listed below will help guide you through this process.

The content of your answers will be evaluated on the basis of how well you apply the five ethical approaches as described in the The Markkula Center for Applied Ethics Center at Santa Clara University website. Be sure to use the specifics of both the case itself and the discussion of the five ethical approaches.

The Communication Rubric will be used to assess your written communication for this assignment. Be sure to respond in complete sentences and paragraphs (e.g., no bullets, no lists, not tables).

Title of Case: Quality Management: Signing off on a Substandard Product

Recognize an Ethical Issue 1. Could this decision or situation be damaging to someone or to some group? Does this decision involve a choice between a good and bad alternative, or perhaps between two “goods” or between two “bads”? 2. Is this issue about more than what is legal or what is most efficient? If so, how?

Get the Facts 1. What are the relevant facts of the case? What facts are not known? Can I learn more about the situation? Do I know enough to make a decision? 2. What individuals and groups have an important stake in the outcome? Are some concerns more important? Why? 3. What are the options for acting? Have all the relevant persons and groups been consulted?

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